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10 Tips For Growing A Successful Service Business

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10 Tips For Growing A Successful Service Business

Entrepreneurs are brave souls who’ve taken on life-altering challenges and continue to make sacrifices to grow their businesses. Opening a venture poses multiple issues but also multiple opportunities if approached in the right way.

Pre-pandemic figures from the United States Small Business Administration revealed that one in a dozen ventures close yearly. Several reasons were cited for the closure, with personal reasons being the most common. Low sales, business dissolution, and retiring owners are among the main issues requiring a shutdown. (1)

Service businesses are often resilient and were the first to recover from the adverse impact of the pandemic. Whether re-launching or expanding, take heed of these tips to foster the growth of your successful service business.

  1. Automate business processes

Having business software installed is an essential investment to streamline operations, reduce costs, and enhance your reputation on the market. If you’re a housing contractor, drywall bidding software for scheduling and invoicing can make your operations much more straightforward. With it, you can monitor your staff, schedule services, and send reminders, quotes, and invoices to your customers. You can also communicate and manage client relations with it. Whatever industry or niche you operate within, you’ll be able to find software specific to your needs.

  1. Record-keeping

Enterprises must ensure their records are updated to ensure operational success. For instance, service companies must keep a database of suppliers and other contacts, customers, and leads to explore. Businesses also need to have comprehensive records of financial documents to know where they stand and to serve as the basis for future decisions on expansion. (2)

  1. Be professional

Whether you own a small, medium, or large business, being professional in dealing with customers is essential. Professionalism doesn’t only cover you and your staff’s behavior. It also shows in the documents and automated processes involved in every transaction. For instance, with today’s technological advancements, it’s more professional to use complete drywall invoice generators, like this free version from Jobber, to send to your clients or the equivalent for your business niche.

  1. Built the right team

Your staff is also integral to your success, especially if you’re a service-oriented venture. Your client-facing workforce will act as representatives of your company. Building the right team with the appropriate soft and hard skills can nurture your business to success. Moreover, the company workflows must facilitate them to work together towards your business goals and eventual success. Your staff must also be equipped with the right business tools to allow them to focus on core responsibilities yet collaborate simultaneously. (3)

  1. Focus on customer experience

Customers are the lifeblood of any service business. Thus, all transactions must be fast, efficient, and convenient to achieve great customer experience. This will set you apart from other companies.

Satisfied clients will likely spread the word and attract additional customers. They may also turn into loyal consumers. Some businesses often use satisfied customers as a digital tool by asking them to upload positive reviews on the website or your business’s social media accounts. Maintaining long-term customer relations helps you understand your audience better. For optimal results, companies must have customer relationship management software. (3) (4) (5)

  1. Study your competition

Analyzing the market and your competitors should be a continual process. It’s a highly beneficial exercise before launching, yet it’s critical when you’re already running your venture. Knowing the other companies’ best practices can help you determine whether you can apply these protocols or tweak them and make them your own. In addition, doing this enables you to determine how to offer the best possible services, getting you ahead of the competition. Similarly, analyzing how others work can help draw your attention to critical business processes. (2) (3)

  1. Publicize your expertise

Customers like to deal with the brands they can trust. Build your reputation and establish authority in the market by uploading “how-to” videos, webinars, e-books, white paper, and photos of your best works. For the latter, it’s helpful to present before and after images so consumers can see how good you are at what you do. (4)

  1. Diversify your offers

To groom your business for expansion, consider offering other services to help attract new clients and increase your revenue streams. Conduct market research and surveys for new opportunities and offer promotions and add-on services following these activities. For instance, consider adding pool cleaning or landscaping services alongside your lawn moving activities for better income. (5)

  1. Establish strategic business alliances

Keeping competitive doesn’t mean treating every other business as a threat. Study the market and consumer preferences for ideas on which businesses to reach out to for possible partnerships. For instance, if you’re providing spa services for women and many clients come with their husbands or partners, consider tapping a tea or coffee shop or nay business nearby where they can wait comfortably. (5)

  1. Set goals and measure success

To know whether your business is doing great, set performance indicators and don’t rely on the cash register. You’ll arrive at better business decisions after analyzing which aspects you’re doing well and which areas you must improve. In addition, don’t be afraid to make difficult decisions. For instance, drop it and switch to a new venture if you’ve just launched a new service that isn’t driving the results you expect. (4)

Conclusion

Consistency and novelty are essential in growing a business. The former is necessary for activities that drive revenues, while the latter is required to ensure you can provide the services your customers love. By implementing these tips, you’ll be able to provide the instincts and long-term traits you need to operate a successful service company.

References

  1. “Why Do Business Close”, Source: https://cdn.advocacy.sba.gov/wp-content/uploads/2019/06/06192013/Small_Biz_Facts_Why_Do_Businesses_Close_May_2018_0.pdf
  2. “How to Grow a Successful Business”, Source: https://www.investopedia.com/articles/pf/08/make-money-in-business.asp
  3. “13 Secrets for Growing Your Business Quickly”, Source: https://www.businessnewsdaily.com/7690-rapid-business-growth-tips.html
  4. “10 Proven Ways to Grow Your Small Business”, Source: https://articles.bplans.com/methods-to-grow-your-business/
  5. “How to Grow a Small Business in 10 Easy Steps”, Source: https://www.thehartford.com/business-insurance/strategy/accelerate-growth/how-to-grow-small-business
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The Safety Precautions an Employer Must Take to Avoid Accidents in a Construction Site

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Depending on their profession or sector, all employers are bound to ensure the well-being and security of their employees. And regrettably, the sector with the most casualties every year is frequently the construction sector. Construction sites are pretty dangerous for any individual or even a worker to just walk in like that. Hundreds of employees suffer injuries on construction sites each year. It becomes crucial to take precautionary measures to prevent anyone from getting hurt suddenly.

In order to prevail safety and prevent any injury due to a construction accident, an employer must follow a few safety precautions like environmental factors, use of PPE, and so on while working. And these measures must be implemented from the beginning of a project until the mission is accomplished and the site is no longer a danger zone.

The Essential Safety Precautions an Employer Must Consider During On-Site Construction

Construction projects are well known as some of the riskiest places to work. Workforces’ well-being and security should come first at worksites, where protection is one of the contractors’ primary responsibilities. Check out the points below to learn about the safety measures employers must follow in every construction activity to prevent any mishaps from taking place.

Site Safety

Access restrictions should not just be implemented to safeguard equipment against damage or burglary. Safety is vital both during and after working time to protect pedestrians from possible construction pitfalls. This measure includes keeping an eye on things or granting access to visitors. In case of a security violation or unauthorized access, stringent privacy and safety methods will help shield employers from obligation and breach of duty.

First Aid Kits

It is of utmost importance for every construction site to have a ready supply of first aid kits accessible immediately in time of need. The personnel responsible for providing first aid should ideally be on duty throughout business hours. To guarantee that help is always available when needed, the number of kits and officials should match the building site’s size and the project’s scope.

Personal Protective Equipment

Also known as PPE, these consist of various safety devices that a worker must wear while working on a construction site, namely safety boots, gloves, helmets for head protection, etc. There can be the occurrence of unforeseen incidents at the construction site, like any harmful gas leakage, a major machinery breakdown, or a fire outbreak. So, in order to maintain everyone’s safety on the site, an employer has to provide such equipment to the workers or laborers.

Safety Signals

On a worksite, each sign needs to be easily seen. Contract management officials should post alerts, safety, and warning signs wherever required to increase awareness and draw attention to crucial hazards for staff and passersby. For everybody’s security and well-being, this safety advice is essential. It is necessary to have distinct exit and entry points, and their proper use must be put in place to ensure a secure working atmosphere.

Environmental Circumstances

Severe weather patterns can pose significant safety risks. If you encounter any natural calamities, extreme weather, or other emergencies, your on-site emergency strategy should explicitly outline how employees should cease to operate.

Conclusion

Construction crews face more prevalent and severe threats than other sector employees during the task at hand. Construction sites are full of hazardous equipment, situations, dangers, and substances that, if not watched over carefully, can result in serious to fatal injuries. Workplaces can successfully reduce the risk of injury or worse by using secure equipment, chemical products, toolkits, and other precautions.

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Facilities you can enjoy under Bank Savings Accounts

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Facilities you can enjoy under Bank Savings Accounts

Savings Accounts are provided by public and private sector banks today. You can use them to park and grow your savings gradually. You should open one the moment you start earning if you already do not have one. While some organisations offer you an account to deposit the salary called Salary Account, you should also consider Savings Accounts through which you can avail a host of facilities.

Here are some of the most generic facilities banks offer under a Savings Account:

Conduct daily transactions

The most basic feature is that the account enables you to conduct different daily transactions. There is no upper cap on the amount you can deposit in this account. You can deposit funds through cash, cheques, or online transactions. However, banks have a daily withdrawal limit on such accounts. Typically, the withdrawal limits are higher when you withdraw money from your bank branch than from ATMs.

Comes with ATM or Debit Cards

Every Indian bank offers a Debit or ATM Card when you open Savings Account. This card features your name, along with a 16-digit number, the expiry or validity date on the front and a CVV number with a signature strip on the back. You can use it to withdraw money from any ATM vestibule. However, you also need to check the number of ATM transactions you can make from home or other banks.

Besides withdrawing cash at ATMs, you can use the card for shopping at retail stores and online websites. You can also use them to pay utility bills online.

Avail of Online Banking facilities

The best part about opening accounts online is you can access other Online Banking mediums. You can check them over the bank website or the Banking app and do transactions. The bank offers a default login and Online Banking password that you should change before you start transacting. You can use the account to transfer funds to other accounts through IMPS, NEFT and RTGS.

You can also pay utility bills, house rent, Loan EMIs, and other monthly expenses, directly through such accounts.

Earn better interest rates

All banks offer decent Savings Account interest rates. These are generally considered as a bonus for your loyalty towards the bank. While most banks offer a flat interest rate on the savings parked, a few offer higher interest rates to those who have maintained a higher balance or opened an account online. The amount maintained should be Rs. 1 lakh always.

The interest rates offered are between 4% to 7% depending on the bank and the savings parked. Also, the interest pay-out happens on a half-yearly or annual basis.

While opening the Savings Account with a bank, also ask about different accounts you can open. Nowadays, banks offer Savings Accounts catering to different genders and age groups.

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3 Common Mistakes To Avoid While Selling Your Business Online

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3 Common Mistakes To Avoid While Selling Your Business Online

Having set up your enterprise by putting in the time, sweat, and capital it requires, you may now be considering selling it. The eCommerce boom of recent years, and the positive outlook for the future, have created a suitable environment for you to sell your business online for handsome rewards.

Selling your business online requires patience and careful consideration of various factors. Skipping the sequence of steps, impatience or anxiety-driven decisions, and oversight can be hazardous and reduce your potential proceeds from the sale. If you’re contemplating  “how to sell my business online seamlessly and for maximum profits” then here are the common pitfalls you need to avoid.

Not knowing the true value of your online business

Undervaluing your online business for sale is one of the most common concerns that go through an entrepreneur’s mind. This has a direct correlation with the returns you will earn from the sale and selling it for lesser than its true value is bound to lead to a seller’s remorse later on. An equally perilous situation is overvaluing your business.

This happens more often than you may realize. As the creator of your own enterprise, it is easy to be swayed by emotions and ignores hard facts and figures while sell my business online. Overvaluation can lead to a lowered interest from potential buyers and even deter many from approaching you for further discussions. Moreover, combined with rigidity on price, it can also lead to long stalemates during the negotiation phase.

How to avoid this mistake – Sellers are recommended to get a formal business valuation done by professionals to establish the fair market value of your enterprise based on their industry experience. If doing it yourself, derive the worth of your business by carefully studying your past and present financial statements, understanding your operational performance, and evaluating your future growth prospects.

Not developing an exit plan

Before you sell my business online, you must already have an exit strategy in place. This exit plan is not created arbitrarily but is an offshoot of various factors such as your personal/professional objectives post the sale, your future aspirations (whether you wish to return to the segment or not), and the people relying on you (like employees, suppliers, etc.).

A carefully considered exit plan ensures there are no loose ends, and when you finally transfer the ownership all legal, contractual, financial, regulatory, and human obligations are catered to. But a plan is only fruitful if it is adhered to diligently. There may come several situations during the course of selling your business online, when you may be tempted to forego the plan and play it by ear. Resist that urge, and stick to the plan that has been holistically designed after putting in a lot of thought.

How to avoid this mistake – Make a draft of all the key affected aspects during the transfer of ownership. Notable ones include technical infrastructure, intellectual property rights, employee retention or rebadging, the continuation of supplier contracts, lease agreements, etc. Your exit plan should have a clear path for each of the identified factors and a mitigation plan for the associated risks.

Overconfidence and ‘going it alone’

If you have decided to sell my business online, then you must know the large amount of paperwork that you will need to deal with. Whether you’re selling for the first time or seasoned in the process, the undertaking will consume a massive portion of your time and effort. There are also several hurdles that you may encounter along the way, all of which will take your mind away from your core business. It is important to recognize this from the beginning and plan for it.

Right from preparing your business for sale to the conclusion of the negotiations phase, you will encounter various facets that require business, financial, legal, and contractual acumen. While you may be accomplished at wearing multiple hats, taking over all the specialist roles can be a recipe for disaster. Not only can it overwhelm you, but it can also lead to short selling or stagnating the sale, neither of which is a desirable outcome.

How to avoid this mistake – Employing the services of a broker or a team of domain experts can significantly reduce the load on your shoulders while ensuring you receive the fair-market price for your business and are paid on time. Yes, there may be a fee or brokerage involved in availing these services, but the overall benefit is likely to outweigh the cost. Do your own cost-benefit analysis before deciding.

You can also opt to sell my business online to an acquiring firm that will conduct a thorough evaluation of your business, establish its market value, and take it over in a seamless manner. Not only do you get the price you deserve, you also save on a lot of overheads associated with selling my business online and avoid the stress involved in the process.

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